Support Category: Account Creation Inquiry Specialist Notes: Users are registered by the admins. Once the user’s employee data has been processed t...

Support Category: User Account | Account Info Update Request Specialist Notes: Note:  DOC ITA employees will need to update their information in Go...

Support Category: User Account | Inactive Account Specialist Notes: Please be sure to include the following information in the ticket:   1. Employ...

Support Category:  Inactive Account Specialist Notes: LES: Locally Employed Staff - LES staff are DOC employees that are locally hired around the wo...

Support Category: User Account | No Account Specialist Notes: IMPORTANT!   Confirm whether the user is an LES Employee. If so, use the No Accoun...

Support Category: User Account | No Account Specialist Notes: Note: Contractors are not provided an account in the CLC. Standard Response: ...

Support Category: User Account | No Account Specialist Notes: Some Interns will be granted accounts, some will not. Our internal Admins must send t...

Support Category: User Account | No Account  Specialist Notes: *LES = Locally Employed Staff LES staff are DOC employees who are locally hired ...

Support Category: User Account | Other Issues  Specialist Notes: Standard Response: If you are on a detail, the CLC Administrators have asked...

Support Category: User Account | Account Info Update Request  Specialist Notes: If your user has a CLC account with one bureau but is moving to an...