Support Category: Account Creation Inquiry Specialist Notes: Users are registered by the admins. Once the user’s employee data has been processed t...

Support Category: User Account | Account Info Update Request Specialist Notes: Note:  DOC ITA employees will need to update their information in Go...

Support Category: User Account | Inactive Account Specialist Notes: Please be sure to include the following information in the ticket:   1. Employ...

Support Category:  Inactive Account Specialist Notes: LES: Locally Employed Staff - LES staff are DOC employees that are locally hired around the wo...

Support Category: User Account | No Account Specialist Notes: IMPORTANT Please confirm that the user is a Federal Employee and NOT an LES empl...

Support Category: User Account | No Account Specialist Notes: If a new employee does not have an account. Standard Response: If you are a ...

Support Category: User Account | No Account Specialist Notes: Note: Contractors are not provided an account in the CLC. Standard Response: ...

Support Category: User Account | No Account Specialist Notes: Some interns will be granted accounts, some will not. Our internal admin must send th...

Support Category: Account Creation Inquiry Specialist Notes: LES = Locally Employed Staff - LES staff are DOC employees who are locally hired aroun...

Support Category: LMS Navigation Specialist Notes: Standard Response: To change your Time Zone, follow the directions below. 1. Once on the D...