Client Information 4

• System Requirements
• Mobile Devices
• IT Help Desk
• Proxy

Login Related 9

• SSO | Login
• SSO | Login Issues
• SSO Issues | Emails Do Not Match
• Password Reset Request
• CLC Manual Password Reset

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Account Related 13

• How Do I Register for an Account?
• Account Information Incorrect
• Inactive Account
• Inactive Account | LES Employee (Locally Employed Staff)
• No Account | Federal Employee

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Training Related 6

• OLT
• ILT/VILT
• Playlists
• Certificates
• SF-182s

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Specific Training 5

• Cyber Awareness Challenge (2024) CSAT | Interns
• Mandatory ITA Travel Policy Training 2025
• DOC Customized Purchase Card Training Update FY2024
• No FEAR Act 2024-2025 Training
• PMI/PMP Vouchers and Membership

Ticket Processing 1

• No Account | New Employee ITA Only

Archived SRs 10

• 2020 ITA Travel Card Training - Not Assigned
• Foreign Travel Briefing Course Retired
• No FEAR Act OIG Hotline Operations Home Broken Link
• No Closed Captioning or Audio on Veterans Training Courses - Difficulty Reading
• Property Management Courses | Completion Issues

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