| Support Category: User Account | No Account |
| Specialist Notes: |
Some Interns will be granted accounts, some will not. Our internal Admins must send the request over to the external DOC administrators for approval to manually create these accounts. Please get their start date and the training(s) they need to complete.
If the user needs to complete one of the trainings below, use the applicable SR:
Training Title | Reference Standard Response |
| Cyber Awareness Challenge (CSAT) | Refer to the Cyber Awareness Challenge (CSAT) | No CLC Account SR. |
| No FEAR Act Training | Refer to the No FEAR Act Training | Interns SR. |
| Standard Response: |
Thank you for your patience. I will need to open up a ticket so that the ITA Administrators can assist you further. To include in your request, may I please have your start date and the name of the training(s) you need to complete?
