Please use the following document the DOC Administrators have provided us to assist users with activating their DOC IDMS Account, creating an account, and/or logging into the CLC using the SSO method.

DOC_OKTA_Registration.docx DOC_OKTA_Registration.docx

Though users should see the message in the Standard Response on the End-User Support Page before contacting us [see below], some may still reach out to us for assistance.

We should still provide the below SR just in case they may have missed it and need further assistance.

Kindly note that DOC ITA CLC Administrators have advised that you should have received an email advising about the switch to OKTA and what would be needed to utilize SSO moving forward. Please adhere to the following message from the CLC support page and should you remain unable to login after, reach out to ITA IT team.
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SINGLE SIGN-ON SUPPORT

Recently DOC transitioned to the OKTA IDMS to support single sign-on into the CLC. ITA users must complete the OKTA registration process. You should have received one or more emails during the months of November and December that included OKTA in the subject line, for example “NEW OKTA SINGLE SIGN-ON (SSO) SOLUTION”.

If you missed the registration window or your account is locked out, please contact your Bureau specific IT Service Desk.
Additionally, users may be able to log into CLC via:

· OKTA-IDMS: https://auth.doc.gov
· ICAM: https://doc.csod.com/samldefault.aspx?ouid=4